Frequently Asked Questions

Quickly find out if we’ve already addressed your questions.

Threading, Sugaring, and Waxing are some of these options.

These methods of hair removal can slow down hair growth and keep skin looking and feeling smooth.

The 4 different ways an esthetician can remove hair from the body area by using soft wax, hard wax, sugar paste, or thread.

All have advantages and drawbacks it is very important to know about each hair removal method and how each should and should not be used during each service.

Here is a brief overview of each hair removal method:

Hard Wax-

Hard wax is warm and it’s not sticky. Hard wax is applied to the direction of the hair growth and removed quickly after it hardens. For sensitive areas, such as the face, underarms, and bikini, we use a hard wax (also known as hot wax). This wax works best on coarse hair, gripping the base of the follicle and effectively removing the hair. This wax causes less irritation and is excellent for sensitive skin.

Soft Wax-

Soft wax is warm and sticky. For larger areas, such as the legs, arms, and back, we use a high-quality soft wax. The soft wax is thinly applied and removed using a Pellon strip. Soft wax is great for removing fine hair.


Sugaring is a method originally from ancient Egypt that uses all natural ingredients to remove unwanted hair anywhere on the body. Sugaring uses a paste made of sugar, lemon, and water. Sugaring works very differently from other hair removal methods. Here’s how it works: after preparing skin for sugaring apply sugar paste to the opposite direction of the hair growth then quickly remove the sugar paste to the direction of the hair growth. This specific technique allows the hair to come out with less resistance and leaves skin smooth and hair free.


Threading is an ancient hair removal technique, practiced for centuries and can be done on both male and female. Eyebrow threading can groom and shape your eyebrows as an alternative to plucking and waxing. It provides more precise control in shaping eyebrows and is gentle on the skin. Eyebrow threading sounds painful but is about the same or less as waxing. Threading experts at SMW take a thin cotton thread and twist it into the double stand which is then swept along the skin with rhythmic movement.


  • Don’t swim, tan, hot bath or shower, and workout for 24 hours after waxing
  • Don’t use products that contain alcohol on the waxed area
  • Don’t shave between waxes, this distorts the hair growth cycle
  • Don’t apply lotion right before the waxing treatment
  • Don’t trim hair too short (hair length should be ¼ inch)
  • Don’t let the hair grow too long, that increases the pain
  • Don’t take alcohol (and other stimulants such as caffeine) prior to waxing, stimulants tighten the pores


  • Exfoliate and hydrate the area avoid ingrown hair
  • - Let your esthetician know before waxing if you have any allergies, health conditions, or are taking any medication, like Accutane, or if you are using any topical lotions, or creams like AHAS or Retin-A, which are not compatible with waxing or sugaring
  • Do regular waxing or sugaring treatment that will reduce pain and ingrown hair.

The facial can be done for many reasons. A basic facial cleanse pores, exfoliates away dead skin cell and treats common skin concerns with a custom mask. It is meant to rejuvenate faces and pamper clients.

What happens during a facial?

Each facial begins with a consultation that helps the esthetician determine the right products for your skin type and concerns. Most basic facials include some version of the following five steps:

  • Cleansing- cleansing message with natural/ herbal cleanser
  • Exfoliation-buff away dead skin cells with an exfoliating cream or scrub and/or open pores with steam
  • Extraction-to clean individual pores that have become clogged with excess oil or dead skin cells which can for whiteheads/blackheads and acne
  • Massage-massaging of the face and often the shoulder and neck improve lymphatic drainage. Facial massages increase circulation to your facial tissue it helps to lift and firm the skin reducing the appearance of puffiness and reduces stress leaving you peaceful and relaxed
  • Masks-collagen mask to reduce fine lines and wrinkles, face masks hydrate skin, and remove excess oils and help improve the appearance of your pores

Before facial safety tips

Every facial does not suit every type of skin, therefore, consult the esthetician first.

  • Avoid going in sunlight before facial
  • If you have any cuts. Scars, burns, or infections on the face then wait for facial
  • Remove contact lenses if you wear them

After facial tips

  • Do not wash face immediately after facial
  • Do not apply lime juice, vinegar products, or orange on the face for two days
  • Use cucumber after two days of facial it will give cooling effect
  • Do not scrub the face after facial
  • Avoid waxing on your face
  • Avoid sun rays for one day
  • Avoid make-up for 2-3 hours

Scalp massage releases tension on your forehead, neck, and head. These massages are extremely relaxing and they can help you face life feeling refreshed. Those nourishing oils will help reduce some of the issues directly connected to slow hair growth such as dry skin and dandruff.

Body polish is a spa treatment which exfoliates the skin on your body leaving it feeling fresh, smooth, moisturized, and soft. The best way to think about a body polish is that it is a treatment for the skin- basically a facial for the body. It should not be confused with a massage which targets the muscles. Body polishing acts like a cleanser helping remove oil and dirt from your skin and it also improves new cell growth.

Henna has been used since antiquity to dye skin, hair and fingernails as well as fabrics. Henna is a paste made out of crushed leaves and twigs of henna plant. We use completely natural henna which is completely safe for all types of skin. If you have allergies to eucalyptus oil we advise you not to get henna. Applying henna takes 5-15 mins and after few hours it leaves an orange to dark maroon stain in the skin which fades away in 7 to 14 days.